We want you to be completely satisfied with your purchase. If you are not satisfied with your in-stock purchase, we offer a full refund, minus shipping costs. To receive a full refund, you must email us at [email protected] within thirty (30) days of receiving your purchase. The products and/or equipment must be in new and resalable condition, including all parts and the original packaging.

Please note that you are solely responsible for all return costs, including shipping fees and insurance charges. Once the return is approved, you have 15 days to return the product. Please ensure that all returned purchases are insured for an amount no less than the value of the products and/or equipment.

If the product is returned after the 15-day window, the return authorization will be canceled, and no refund will be issued.

Special order items are not returnable or refundable.

To initiate a return, please contact our Customer Service Department at [email protected] or call us at 305 437 9757 ext 7007. Our team will provide you with a return merchandise authorization number, which should be written on the return packaging.

We reserve the right to deny a refund if the products and/or equipment are not returned in new and resalable condition, or if the return is not received within the specified time frame.

Thank you for choosing our products. Please do not hesitate to contact us if you have any questions or concerns.

For manufacturer's warranty requests, we offer two options. Please note that these policies are set by the manufacturer and cannot be revised or exceptions made.